Customise Your Perfect Outfit

Return & Refund Policy

At Lehera Fashions, customer satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.

Returns Eligibility

We accept returns only for:

• Damaged products
• Defective items
• Wrong item received
• Missing products in the package

To be eligible for a return:

• The item must be unused and in original condition.
• Original tags and packaging must be intact.
• Return request must be raised within 48 hours of delivery.

Non-Returnable Items

The following items are non-returnable:

• Customized or made-to-order products
• Bridal wear
• Jewellery
• Accessories
• Sale or discounted items
• International orders (unless damaged or incorrect)

Due to hygiene and quality reasons, certain categories may not be eligible for return.

Return Request Process

To request a return, please contact us with:

• Order number
• Product photos/videos
• Description of issue

Contact Details:

Lehera Fashions
Email: support@leherafashions.com
WhatsApp: +91-8882064563

Our support team will review your request and respond within 1–3 business days.

Refund Policy

Once your returned item is received and inspected:

• Approved refunds will be processed within 5–10 business days.
• Refunds will be issued to the original payment method.

Shipping charges are non-refundable unless the error was from our side.

Exchange Policy

We currently offer exchanges only for:

• Size issues (selected products only)
• Damaged products
• Incorrect items delivered

Exchange requests are subject to product availability.

International Orders

For international orders:

• Returns are generally not accepted.
• In case of damaged or wrong products, customers must contact us within 48 hours of delivery.

Customers may be required to provide:

• Unboxing video
• Product photos
• Packaging photos

Cancellation Policy

Orders can be cancelled within 12 hours of placing the order.

Once the order is processed or shipped, cancellation may not be possible.

Damaged or Missing Items

If you receive:

• A damaged package
• Missing item
• Wrong product

Please contact us immediately within 48 hours with proper proof.

Important Notes

• Lehera Fashions reserves the right to refuse returns that do not meet our policy conditions.
• Color differences may occur slightly due to lighting and screen settings.
• Delivery delays caused by courier companies or customs are beyond our control.

Contact Us

For any return, refund, or exchange queries:

Lehera Fashions
Email: support@leherafashions.com
WhatsApp: +91-8882064563